Could you describe your job?

As an APAC Sales Coordinator, I handle and lead sales administration process and customer service activities of Symrise within the Asia-Pacific region.

When did you join the company?

I joined the company in 2013 just after getting my bachelor’s degree in International Business Management (Foreign Trade University, Vietnam). I started as Customer Service & Admin Officer and became APAC Sales Coordinator in 2017.

Could you tell us what is a typical day as a “Sales Coordinator”?

As an APAC Sales Coordinator, I start my day checking the orders I received from the customers. Then, I proceed to the sales contracts and arrange the delivery time. My job also consists of contacting all customers within the APAC region to ensure the sales process are smooth and meet our customers’ requirements to make them satisfied. I also have the chance to communicate with the different teams: purchasing, logistic, production, finance and marketing.

What do you enjoy the most about your job?

I have the opportunity to grow in an international company with customers coming from all over the world. The diversity of my work is so interesting, each day is different. I meet people from all over the world with different cultures and I love that!

What are your passions in life?

My family and I go to Pagoda every weekend to meditate. I love listening to the Buddhist scripture about human life. After retiring, I would love to become a Buddhist nun.

Could you tell us a fun fact about yourself?

Many people will hate me for saying that, but I eat a lot and I am still very thin!